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House Rules

These rules are an excerpt from our Booking Terms and Conditions.

We aim to provide a quiet and relaxed environment with as few rules as possible. Therefore, the rules that do exist are for the benefit of all guests.

1. We reserve the right to cancel your stay (and any future stays), eject you from the premises, and remove your items from the accommodation if: (a) you or any member of your party contravene these House Rules or any other reasonable instruction given by our staff or agents during your stay; (b) we deem, in our reasonable opinion, that your or your party’s conduct is of detriment to our staff, management, contractors, or other guests; and/or (c) you engage in any unlawful activity on our premises. Under these circumstances, no refund shall be given.

2. For everyone’s enjoyment, we ask that you leave communal areas in the state in which you found them. Please wash up, dry, and put away any equipment that you use and wipe down any surfaces with the cleaning products provided. You may take crockery and cutlery from the communal kitchen to your room, but please return, wash, dry, and put it back.

3. If you cause loss or damage to any part of our premises or inventory, we reserve the right to claim cost of replacement or repair from you. Additionally, if we request that you or any member of your party leave our premises due to a breach of these House Rules, you shall be liable to pay on demand all costs associated with such removal.

4. Between 11pm and 8am, you should move quietly in all communal areas.

5. The usage of vaporisers, e-cigarettes, tobacco, or any other smoking device is against the law and prohibited in all areas of our property, except in the designated outdoor smoking area. You will incur a charge of £100 for smoking indoors.

6. If you are found to have tampered or interfered with any fire detection, alarm, or distinguishing equipment (other than in the event of an actual fire), you will be charged with any costs we incur to rectify the result of such tampering or interference.

7. You may not use any heaters (including electric blankets), stoves, hobs, ovens, cooking appliances, or any other appliance whose primary purpose is to emit heat (whether powered by gas or electricity) other than those we provide to you.

8. You may not use candles, BBQs, fireworks, campfires, sky lanterns, or other pyrotechnic items.

9. You may not operate cameras, unmanned aerial vehicles, or other equipment for commercial photography or videography without our prior written agreement.

10. We will not tolerate behaviour towards our staff, agents, contractors, or other guests that constitutes discrimination on the grounds of age, disability, gender identity, race, religion, belief, or sex, or sexual orientation.

11. Dogs and other domesticated animals are not permitted, with the exception of recognised assistance animals, of which we must be notified prior to your arrival.

12. We shall not be held liable for any personal injury, death, loss, or damage to persons or property, howsoever caused, unless it results from our negligence.

13. If we terminate your current stay due to a breach of our House Rules, any future stays shall also be cancelled. Any payments made for such stays shall be treated as a cancellation charge and are not for any service.

© 2024, Melbury House